Activity Form

CONDITIONS OF THE ACTIVITY.

WARNING

Mountaineering, climbing, mountaineering, canyoning, caving, and ski touring are inherently dangerous and high-risk sports. The natural environment in which they are practiced is ever-changing and unsafe, so their practice requires prior acceptance of this fact. Safety, progression, and descent techniques are intended to minimize the chances of an accident. However, since complete safety does not exist in the practice of these sports and the residual risk remains considerable, Yurok will not be responsible for any conditions that may arise from the practice of these sports, even if they have been performed correctly.

APPLICABLE REGULATIONS

These general conditions are subject to the provisions of Law 7/1998, of April 13, on general contracting conditions, Royal Decree 1906/1999 of December 17, 1999, regulating telephone or electronic contracting with general conditions, Law 26/1984 of July 19, on the general protection of consumers and users, Organic Law 15/1999, of December 13, on the Protection of Personal Data, Law 7/1996 of January 15, on the Regulation of Retail Trade, and Law 34/2002 of July 11, on Information Society Services and Electronic Commerce.

PURPOSE

These general conditions are intended for the rental of mountain guide services. These services will be provided through the organization of excursions, expeditions, and training courses, both within and outside Spain.

ACCEPTANCE OF TERMS AND CONDITIONS

The contracting of the services provided herein necessarily requires the full and unreserved acceptance of each and every one of the general terms and conditions of the contract.

By accepting this contract, you declare that you are of legal age and have the legal capacity established by the legislation of your country of nationality.

If you are acting on behalf of a legal entity, by accepting these general terms and conditions, you declare that you have the appropriate powers of representation.

In this type of program, participants must be in a physical and technical condition that allows them to progress independently under the supervision and safety of the guide. In order to assess your capabilities, it is necessary to carefully read the technical sheets and make any inquiries deemed necessary to identify the level required for the program or activity.

On-site, the guide may modify the program based on weather and mountain conditions to ensure safety. Likewise, if the participants' level is not suitable for the activity, the guide will modify the program to suit their level. All professionals are duly qualified to conduct these programs and have the company's Civil Liability insurance.

Participants agree to follow the guide's instructions. Failure to do so will result in both the organization and the guide disclaiming any liability for any consequences that may arise, which may result in the expulsion of the participant or even the suspension of the activity, with the loss of all rights.

RIGHT OF ADMISSION

The organization and, where applicable, the activity guide, reserve the right to refuse admission to any person who is not in adequate physical or technical condition to participate in the activity.

Likewise, anyone who does not show up for the activity at the indicated time will not be allowed to participate.

RESERVATIONS

Reservations must be made at least one day in advance of the activity start date, provided there are places available. The advance payment indicated in each program must be made by bank transfer, card, or cash. Cash payments can only be made at our center in Alcorcón. An activity is considered reserved from the moment the reservation payment indicated in each program is made.

Once payment has been made, proof of payment will be sent upon request and must be presented to the guide at the start of the activity, if advised.

PRICES

Activity prices include VAT. Everything included in the price will be specified in each activity or program information sheet.

In the event that the scheduled activity is extended due to weather or force majeure, all expenses incurred will be borne by the clients.

In the event that there are special offers on the website, they will be valid solely for the duration of your stay on the page.

PAYMENT METHODS

Bank transfer to the name of: Centro de Formación de Escalada S.L. Bank account number (IBAN): ES78 0075 0279 2706 0705 0284

By credit card using the secure payment platform available on our website.

Cash is only accepted at our center in Alcorcón.

ACTIVITY CANCELLATION

Yurok reserves the right to cancel an activity due to force majeure or imminent danger due to weather conditions. The same right is reserved in the event that there is insufficient demand to form a group. In both cases, the client may participate in another activity with similar characteristics to the one booked.

If the activity is canceled due to weather conditions on the day of the activity, the client(s) will be entitled to another activity on a different day with similar characteristics to the one booked.

Yurok reserves the right to cancel the activity for clients who lack the necessary capacity to undertake certain activities or due to their dangerous or violent behavior. In the first case, an activity appropriate to their ability will be sought, and in the second and third cases, the activity will be suspended, and the client will not be entitled to a refund of the activity cost.

If there are more than three weeks left before the activity and the client cancels it, they will be entitled to a 100% refund of the activity cost less €5 for administration fees.

If the cancellation is made with less than three weeks and more than four days notice, they will only be entitled to a refund of 30% of the activity cost.

If the cancellation is made with less than four days and more than two days notice, they will only be entitled to a refund of 20% of the activity cost.

If the activity is canceled by the client two or fewer days before its start or during the activity, no refund will be granted.

GUIDE RESPONSIBILITY

All Yurok activities are conducted by Yurok GUIDES.

The guide is ultimately responsible for the activity, making the most appropriate decisions for its smooth operation, taking into account weather conditions and the physical and mental state of the participants.

Participants agree to follow the guide's instructions. Failure to do so will result in the expulsion of the participant or even the suspension of the activity, with the loss of all rights.

CIVIL LIABILITY INSURANCE

BERKLEY with Policy No.: 1200062378

ACCIDENT INSURANCE

BERKLEY Policy No. 1300012867

APPLICABLE LAW AND JURISDICTION

The parties acknowledge that the law applicable to this contract shall be Spanish law. The parties also agree to submit to the courts and tribunals of Madrid for the resolution of any controversy, conflict, or claim arising from this contract, as this is the place where the contract was signed, expressly waiving any other jurisdiction that may apply.

NOTIFICATIONS

All notifications, requests, demands, and other communications to be made by the parties in relation to these General Conditions must be made in writing and will be deemed to have been duly made when delivered by hand, or sent by regular mail to the other party's address or email address, or to any other address or email address that each party may indicate to the other for these purposes.

Additional Provisions

Yurok may modify, develop, and update these General Conditions and their annexes. Such changes will become effective immediately upon publication in the facilities and on the website. In the event of differences, the binding version will be of a later date.

Sensitive Data.

Basic information on data protection. CENTRO DE FORMACIÓN DE ESCALADA, S.L. processes the information you provide to carry out the requested service or the company's activities. This may require the processing of specially protected data, such as health or biometric data. Such processing may involve, among other things, the management, manipulation, access, or possession of said information. In addition, your personal data will also be used to invoice for the service (where necessary) and to comply with applicable legal obligations. The legal basis is the execution of a contract and your consent.

Personal data, including sensitive data, will be retained for at least the legally required number of years and, at the latest, for as long as necessary to provide the requested service, as regulated by GDPR 2016/679 of April 27, 2016, as well as current health legislation. Data may be transferred to third parties for the purpose of providing the requested service and in cases where there is a legal obligation. In any case, all personnel who access any health information in the course of their duties will be subject to the obligation to maintain confidentiality regarding the personal data to which they have access. You have the right to obtain confirmation as to whether Yurok is processing your personal data, as well as to exercise your rights as a data subject to restriction, modification, rectification, or deletion. You can obtain more information by contacting:

Controller: CENTRO DE FORMACIÓN DE ESCALADA, S.L. – B88075577 – Postal Address: C/ AERONAUTICA, 31,

28923, ALCORCÓN (MADRID) – Telephone: 911730426.

Personal Data Protection

On behalf of the company, we process the information you provide to us in order to provide the requested service. The data provided will be retained for the duration of the business relationship or for the time necessary to comply with legal obligations. The data will not be transferred to third parties except in cases where there is a legal obligation. You have the right to obtain confirmation as to whether CENTRO DE FORMACIÓN DE ESCALADA, S.L. is processing your personal data. You therefore have the right to access your personal data, rectify inaccurate data, or request its deletion when the data is no longer necessary. You can access our personal data protection policy.

https://www.yurok.es/actividades